Terms and Conditions
Welcome to Techtrove Innovations. These Terms and Conditions govern your use of our logistics and transportation services. By accessing or using our website, mobile applications, or services, you agree to comply with and be bound by these Terms. Please read them carefully.
Acceptance of Terms
By booking or using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please refrain from using our services.
Services Provided
Techtrove Innovations provides logistics, courier, and transportation services, including but not limited to shipment handling, storage, delivery, and related solutions.
User Responsibilities
Provide accurate and complete information during booking.
Ensure goods are properly packed, labeled, and permitted for transport.
Comply with all applicable laws and regulations regarding shipments.
Prohibited Items
The following items are strictly prohibited for shipment: hazardous materials, illegal goods, perishable items (without prior approval), firearms, explosives, counterfeit products, and items restricted by law.
Booking and Payment
All bookings are subject to availability and confirmation.
Payments must be made in full through approved methods before dispatch.
Service fees are non-refundable except where otherwise stated.
Delivery Timelines
While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances such as traffic, weather, regulatory checks, or third-party factors. Techtrove Innovations is not liable for such delays.
Liability and Insurance
Our liability for loss, damage, or delay of goods is limited to the extent permitted by law and company policies.
Customers are encouraged to purchase additional insurance coverage for valuable shipments.
Cancellations and Refunds
Cancellations may be subject to service charges depending on the timing of the request.
Refunds, where applicable, will be processed as per company policy.
User Accounts (If Applicable)
If you create an account with us, you are responsible for maintaining confidentiality of login credentials and all activities under your account.
Intellectual Property
All content, logos, designs, and materials on our website and applications are owned by Techtrove Innovations and protected under intellectual property laws. You may not copy, modify, or use them without prior consent.
Third-Party Services
We may engage third-party partners for logistics, payments, or support services. We are not responsible for issues arising from their operations beyond our control.
Changes to Terms
We may revise these Terms and Conditions at any time. Updated versions will be posted on our website, and continued use of our services constitutes acceptance of such changes.